The software platform for casilleros and package forwarders.
Manage client accounts, package consolidation, storage tracking, deliveries, and client portals — all from one platform designed specifically for package forwarding operations.
What is a casillero?
A casillero (Spanish for "locker" or "mailbox service") is a package forwarding service popular across Latin America and the Caribbean. Clients receive packages at a US or international address provided by the casillero, and the casillero forwards them to the client's location.
This model creates unique operational challenges: client account management, package consolidation, storage fee tracking, customs documentation, and multi-package shipments — none of which fit into generic shipping software.
Package Consolidation
Multiple incoming packages consolidated into one outbound shipment. Track every item throughout the process.
Storage Fee Tracking
Automatic tracking of how long packages sit in storage, with configurable fee schedules per client or account type.
Customs Documentation
Generate the documentation needed for international shipments — linked to the correct client account and package history.
Everything your casillero operation needs
Built around the actual workflow of a package forwarding business — not adapted from a generic inventory system.
Client Account Management
Every client has their own account with full package history, storage balance, shipping preferences, and tracking access. Your team manages accounts; clients self-serve.
Real-Time Package Tracking
Clients get tracking numbers and a branded portal to follow packages from arrival at your facility through consolidation and delivery.
WHR & Intake Management
Warehouse Receipt (WHR) management lets your team register incoming packages, assign them to client accounts, and track storage from day one.
Storage & Fee Configuration
Configure storage fee schedules by account type, package size, or time stored. Automatic calculations and client-facing balance tracking.
Ready to run your casillero on a proper platform?
Book a demo and see IdealControl built for package forwarding operations — not generic logistics.
Book a Demo